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Conducting quality audits

An audit of the quality assurance procedures at a higher education institution (HEI) by Högskoleverket (Swedish National Agency for Higher Education) was based on the following procedure:  

Self-evaluation


A self-evaluation was conducted by a HEI, and this self-evaluation and other requested documentation was submitted to the Swedish National Agency for Higher Education (Agency).  

Panel of assessors


A panel of assessors was appointed to visit the HEI, discuss the self-evaluation, conduct a site visit and write a report about a HEI.

In order to check how the quality assurance procedures worked on a practical level, the audit covered the procedures in place in the HEI as a whole, as well as at faculty and departmental level.  

Special review


Between two and six units at each HEI were selected for special review. These could be a department, a study programme, a subject area (main field of study), an undergraduate environment or a research environment. The HEI was able to choose at least one unit to be included in the review. The units that were selected for special review had to write a summary of their own quality assurance procedures, and documentation about any measures taken and their results.

The University Chancellor's judgement


The Agency analysed and reflected upon the submitted report from the panel of assessors and the University Chancellor reached one of the following judgements:
  • The Agency has complete confidence in the quality assurance procedures of the HEI.
  • The Agency has limited confidence in the quality assurance procedures of the HEI.
  • The Agency has no confidence in the quality assurance procedures of the HEI.

Follow-up conference


HEIs that had been involved in quality audits were invited to a follow-up conference where the auditing process and the results were discussed.

Follow-up audit


There was a follow-up audit after three years. 
Last updated: 2010-04-20
Contact: Eric Lindesjöö, Email: firstname.lastname@hsv.se
Swedish National Agency for Higher Education  Visting address: Luntmakargatan 13  Box 7851, 103 99 Stockholm
Phone: 08-563 085 00  Fax: 08-563 085 50  Email: hsv@hsv.se